SKILLS
Technical Skills
Qualified First Aider
Key holder
ICT skills
Health and safety knowledge
Handling money
Public speaking
Organisational skills
Team management
Customer care
Till operative
Personal skills
Motivated
Organised
Trust worthy
Honest
Hard working
Good communication
Flexibility
Initiative
Extreme confidence
QUALIFICATIONS
GCSE-
English - C
Maths - D
ICT double award - C
Science - C
Performing arts - C
Media studies - C
BTEC-
National first diploma level 2 in Health and Social Care Distinction
Key Skills-
Adult numeracy - Passed
AS Level-
English language - C
Performing arts - D
Health and Social Care - B
NVQ 2 childcare Here, I was employed at Little learners Day Nursery for 2 months But left due to low income.
I have gained a lot of experience and developed many skills during the courses I attained. My confidence working with the public has risen dramatically, and I am comfortable dealing with any situation with customers. I have also been involved in public speaking, promoting Wallasey School 6th form to other schools around the area alongside staff of the School.
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EMPLOYMENT HISTORY
Paid Fundraiser, Gift Fundraising, Manchester City Centre.
May2010 May 2010
I was a paid fundraiser on behalf of the NSPCC (and for a short while The Mental Health Foundation), raising money for the charities from the public around city centres in Manchester, Leeds, Liverpool etc. This role was very hard work, 9 hours per day sun, rain, wind, I had to have amazing confidence and knowledge to stop people in the street and persuade them to donate money to good causes.
Key achievements -
Confidence
Dealing with and tolerating rude/abusive people
Creating a comfortable, friendly atmosphere for people to feel able to converse with me
Meeting targets / achieving goals
Dealing with rejection
Developing excellent rapport with people for trust and comfort
Being empathetic
Being able to identify what type of a person somebody is from a distance
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Bar staff / function organiser - Leasowe Castle Hotel, Leasowe.
May 2009 - October 2009
My role was to clean, set up and organise one (or more) of the three bars in the hotel. This included stocking fridges, hooking up beer barrels and designing bottle displays, dealing with customers (some with disabilities such as wheelchair bound, deaf, blind ect) I also managed situations with customers under the influence of alcohol. I also worked alongside the silver-service staff, serving food and I organised themes and decoration for wedding functions ect.
Key Achievements-
Working in pressurised situations
Keeping myself at a very high-standard, professional level Punctuality and appearance
Increasing sales
Motivating the team
Creating an excellent atmosphere for an unforgettable night
References available on request