Personal Profile ; Alice Poole 4/9/1984
I thoroughly enjoy my career in childcare and wish to pursue it further, I have a keen interest in childcare, education and health. In the child care settings in which I have worked I have gained the opportunity to develop my knowledge and skills and capitalise my natural abilities as an effective communicator. I understand the importance and positive impact of being an effective and contributing team member and I have the ability to liaise with children, parents, carers, customers and a wide range of other professionals. I have excellent verbal and written communication skills and actively enjoy relating to people. I have a friendly outgoing nature and pay great attention to detail. I have 10 years childcare experience and also several years of working in hospitality.
Education
2003-2005 Scottish Vocational Qualification Level 2 in Chidcare & Education - PASS
Scottish Vocational Qualification Level 3 in Childcare & Education PASS
First Aid
Child Protection
Epilepsy Awareness
Manual Handling
Edinburgh's Jewel & Esk Valley College
1998-2001 Standard Grades, Highers and Intermediates
English & Communication 3 & C
Art & Design 3 & C
Biology Int 2 C
Music 2 & B
Mathematics 3
French, Italian & German B, B & 3.
Employment History
Nov 1999 2001 Goblin Ha Hotel Gifford Waitress/Bar/Housekeeping
Duties includes: Dealing with customers to the highest level of service
Serving drinks/food
Dealing with complaints,enquiries, bookings
Organising and keeping the bar service/kitchen area clean
Maintaining and dealing with payments
2001-2002 Weekends - Maitlandfield House Hotel Waitress/Bar
Handling and assisting with functions, weddings, parties etc
Dealing with customers to the highest level
Serving drinks and food
Adhering to all policies/procedures
Liaising with customers and staff members
Being a valued team member
2001-2002 East Lothian Council Yester Primary After School Club Playworker
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Duties include: Being an effective team member
Caring for children aged 5-11 for 3 hours after school
Arranging activities , sport, dance, art, homework.
Communicating effectively with Parents, Children and Colleagues.
2002-2006 Links Nursery - Toddler Room Supervisor
2006-2007 Links Nursery - Deputy Manager (maternity cover)
I worked in Links Nursery for 5 years and became a contributing team member, through achieving my SVQ 2 & 3 qualifications, becoming a room supervisor and then covering the deputy manager position I have been able to put into practice my fuller understanding of carrying out my role as a reflective practitioner and contribute to the overall quality of support within the nursery. This included managing and supervising room and nursery staff and giving guidance to new staff, agency staff and students. I would also regularly receive positive feedback from parents, managers and regulatory inspectors on my work practice.
2007- 2009 Royal Hospital For Sick Children, Edinburgh Paediatric Nursery Nurse
2007-2008 Ward 6 Acute Receiving Unit
2008-2009 Accident & Emergency Department
I worked in the RHSC for 2 years; I assisted in looking after sick children from the age of 0-16. I gained lots of skills and experience and accurately followed all procedures, guidelines, health & safety policies and detailed individual plans of care, e.g. risk assessment, special dietary requirements, administering prescribed medication, personal care and follow appropriate child protection protocols. In this position I gave detailed and important hand over information verbally, record legibly, have good observation skills and recognise the need to pass on information accurately to all relevant people. I am able to provide support and information and can do so sensitively. I have experience of managing conflict calmly and this often leads to resolution of the problem. I believe I have the aptitude and commitment to meet new challenges and always welcome further training opportunities.
Interests & Hobbies
I am very sociable and friendly and enjoy meeting new people, very much enjoy travelling and experiencing new cultures. I also enjoy playing tennis and horse riding.