Resume
Ashley Munoz
Objective
To obtain a position that will utilize my strong organizational skills, customer service, background, and ability to work well with all levels of management.
Professional Summary
The ability to demonstrate control and flexibility while maintaining high quality of production when dealing with customers, and changing work demands. Excellent oral/written communication and customer service skills. Dependable, reliable, self motivated and results driven. Typing 50-WPM, 10-Key, Word, Outlook, PowerPoint, Excel
Work Experience
Santa Barbara Bank and Trust
Teller June 2011- Present
• Within a year of being with the company, I was the number two teller in the company.
• Experienced with teller programs and branch systems, open opportunity for cross-selling.
• Knowing how to set a goal and achieve it.
Charlotte RusseNov 09- June 2011
Sales Associate
• Research, analyze, and resolve customer issues in an accurate and timely matter.
• Up Sell products and services
• Sell products and place customer orders in computer system
• Recommended process improvements
• Provide job training for new associates
ImpressonAug 09-Nov 09
Sales Associate
• Answered phones and respond to customer request
• Guest relations; resolved customer complaints when necessary
• Assisted with opening and closing store duties
Pac SunApril 08-Aug 09
Sales Associate
• Overview of inventory statements
• Top Sells Revenue for June 08
• Services including pricing and benefits; determining customer needs and matched with service needs
• Balanced individual responsibilities, exhibits objectivity and openness to others
• Coordinated displays per corporate guidelines
Areas of Expertise
• Training and development
• Employee coaching
• Customer targeting
To obtain a position that will utilize my strong organizational skills, customer service, background, and ability to work well with all levels of management.
Professional Summary
The ability to demonstrate control and flexibility while maintaining high quality of production when dealing with customers, and changing work demands. Excellent oral/written communication and customer service skills. Dependable, reliable, self motivated and results driven. Typing 50-WPM, 10-Key, Word, Outlook, PowerPoint, Excel
Work Experience
Santa Barbara Bank and Trust
Teller June 2011- Present
• Within a year of being with the company, I was the number two teller in the company.
• Experienced with teller programs and branch systems, open opportunity for cross-selling.
• Knowing how to set a goal and achieve it.
Charlotte RusseNov 09- June 2011
Sales Associate
• Research, analyze, and resolve customer issues in an accurate and timely matter.
• Up Sell products and services
• Sell products and place customer orders in computer system
• Recommended process improvements
• Provide job training for new associates
ImpressonAug 09-Nov 09
Sales Associate
• Answered phones and respond to customer request
• Guest relations; resolved customer complaints when necessary
• Assisted with opening and closing store duties
Pac SunApril 08-Aug 09
Sales Associate
• Overview of inventory statements
• Top Sells Revenue for June 08
• Services including pricing and benefits; determining customer needs and matched with service needs
• Balanced individual responsibilities, exhibits objectivity and openness to others
• Coordinated displays per corporate guidelines
Areas of Expertise
• Training and development
• Employee coaching
• Customer targeting