NEHER BEGUM
806-2739 Victoria Park Avenue, Scarborough, ON M1T 1A7
OBJECTIVE
To obtain a position as a Lunch Room Supervisor that will utilize my skills and experience.
SUMMARY OF SKILLS
1 Demonstrated customer service expertise; 5 years experience within retail and food service
2 Able to function highly effectively as a team player and independently
3 Excellent communication skills; Fluent in English and Bengali
4 Proactive and hardworking; willing and able to complete tasks accurately and efficiently
5 Exceptional time management and organizational skills; capable of multi-tasking to meet challenging deadlines
6 Dynamic interpersonal skills; able to develop excellent relations with customers to build business loyalty
PROFESSIONAL EXPERTISE
Customer Service
1 Greeted customers politely and promoted daily specials
2 Answered customer questions and inquiries; directed consumers to the appropriate departments
3 Utilized suggestive selling to boost sales and push complementary items
4 Processed customer transactions by cash, debit and credit card
Food Service
1 Prepared menu items including: pizzas, breadsticks and sandwiches
2 Maintained a clean and healthy work environment; ensured safety standards were never compromised
3 Operated and maintained cooking equipment such as; the grills and deep fryers
4 Performed kitchen prep of ingredients for use during peak times
EMPLOYMENT / VOLUNTEER EXPERIENCE
Lunch Room Supervisor (Volunteer) Sept. 2010 – Present
Fairglen Public School, Scarborough, ON
Cashier Dec. 2008 – Feb. 2010
Bi-Way, Etobicoke, ON
Cashier Sept. 2007 – Jan. 2009
A-Z Grocery, Etobicoke, ON
Food Counter Attendant Jan. 2005 – Jan. 2006
Pizza Hut, Etobicoke, ON
EDUCATION
TCDSB Victoria Park Link Centre, North York, ON Dec. 2011 – Present
Food Handler Certification Course- City of Toronto March 30, 2012
Ministry of Health and Long Term Care
Standard First Aid with CPR HCP Certification Course May 28, 2012
Vital CPR (CANADIAN RED CROSS)
REFERENCES AVAILABLE UPON REQUEST