Resume
Crissa Lei Cailin
CRISSA LEI CAILIN
302-120 Sheppard Avenue East
Toronto, ON M2N 3A4
Objective: To obtain a progressive position with a well-established organization where I can contribute my knowledge, skills and experience.
Highlights of Qualifications
• 3+ years experience in communicating with various clients
• 2+ years experience in identifying and advancing issues to team lead
• 3+ years experience in coordinating, processing and coordinating telephone calls and inquiries in a timely manner
• Excellent typing skills of 60 w.p.m
• Excellent interpersonal, communication (verbal and written) and coordination skills
• Proficient in computers (MS Word, MS Excel, MS PowerPoint, MS Outlook)
• Strong organizational, problem solving and time management skills
• Highly motivated and flexible
• Effective team player and very responsible in dealing with clients
• Ability to multi-tasks, handles multiple assignments and work in fast-paced work environments
• Possession of G1 License
WORK EXPERIENCE
Babysitter 2010 – present
Toronto, ON
• Daily coordination with school administrators in picking up the child from school
• Responsible for the security and safety of the child from school to home
• Responsible for food preparation and feeding the child
• Help develop child basic skills in reading and writing
• Help enhance mental, emotional, and social skills of the child through games and other recreational activities
Crew Member, Cinnabon 2008 – present
Toronto, ON
• Identifies issues and reports them to manager for resolution
• Processes sales quickly and courteously
• Receives payment from customers and provide exact change
• Operates cash register
• Answers, coordinates and processes telephone calls and inquiries
• Coordinates scheduling and provides training of newly hired crew members
• Cleaning and tidying the working area and utensils
• Stocking items that needed to be stocked
• Making, rolling and baking cinnamon rolls
• Supports and adheres to store policies and procedures
Babysitter Oct – Nov 2009
Markham, ON
• Providing care and attending to the needs of a 2 year old boy
• Implementing parent –defined rules and plans for the child
• Feeding the child and making him sleep on time
• Engage the child in basic learning activities and games
Babysitter 2006 – 2007
Toronto, ON
• Ensuring the safety and security of the child from school to home
• Providing care for the child and attending to her personal needs
• Feeding the child on time and ensure the child take her meals on time
• Plan recreational activities with the children
• Identifies issues of the child and reports them to the parents in a timely manner
Helper, Convenience Store 2003 – 2005
Philippines
• Processes sales quickly and courteously
• Provide customer service
• Make a daily inventory of sales and stocks
• Maintains book of accounts and report daily sales
• Account for daily loans and payments made by customer
EDUCATION
George Brown College Casa Loma Campus 2010 – Present
Toronto, ON
Medical Office Administration
Independent Learning Centre 2009 – 2010
Toronto, ON
Ontario Secondary School Diploma
St. Joseph Morrow Park 2006 – 2009
Toronto, ON
Grade 12
Nueva Vizcaya General Comprehensive High School 2003 – 2006
Philippines
Third Year High School
VOLUNTEER EXPERIENCE
Event Volunteer February 2010
George Brown Casa Loma Campus, Toronto
• Distribute flyers to students around the campus
• Promote the upcoming Job Fair Event
• Set up Job Fair table
Member, Registration Committee July 2009
NVGCHS Reunion in Toronto
Crown Plaza Toronto Airport
• Prepare list of registered alumni and checked attendees
• Collect registration fees submitted to finance committee
• Distribute souvenir programs, loot bags, t-shirts and other items
• Provide hospitality service ensuring attendees are properly seated
• Refer registration issues to committee chairman for appropriate resolution
Office Support, North York General Hospital 2008 – 2009
Toronto, ON
• Verify donor’s contribution and update donor’s file
• Count money and place it in the security box
• Organize office files and place in the file box
Member, Toronto Environmental Volunteers (TEVs) 2006 – 2009
Toronto, ON
• Distribute brochures and information flyers
• Attend TEV trainings on environmental and city development issues
• Manage TEV display table on Environment Days and tent at Canadian National Exhibition place
• Explain the various environmental management programs of the City of Toronto
REFERENCES
Available upon request
302-120 Sheppard Avenue East
Toronto, ON M2N 3A4
Objective: To obtain a progressive position with a well-established organization where I can contribute my knowledge, skills and experience.
Highlights of Qualifications
• 3+ years experience in communicating with various clients
• 2+ years experience in identifying and advancing issues to team lead
• 3+ years experience in coordinating, processing and coordinating telephone calls and inquiries in a timely manner
• Excellent typing skills of 60 w.p.m
• Excellent interpersonal, communication (verbal and written) and coordination skills
• Proficient in computers (MS Word, MS Excel, MS PowerPoint, MS Outlook)
• Strong organizational, problem solving and time management skills
• Highly motivated and flexible
• Effective team player and very responsible in dealing with clients
• Ability to multi-tasks, handles multiple assignments and work in fast-paced work environments
• Possession of G1 License
WORK EXPERIENCE
Babysitter 2010 – present
Toronto, ON
• Daily coordination with school administrators in picking up the child from school
• Responsible for the security and safety of the child from school to home
• Responsible for food preparation and feeding the child
• Help develop child basic skills in reading and writing
• Help enhance mental, emotional, and social skills of the child through games and other recreational activities
Crew Member, Cinnabon 2008 – present
Toronto, ON
• Identifies issues and reports them to manager for resolution
• Processes sales quickly and courteously
• Receives payment from customers and provide exact change
• Operates cash register
• Answers, coordinates and processes telephone calls and inquiries
• Coordinates scheduling and provides training of newly hired crew members
• Cleaning and tidying the working area and utensils
• Stocking items that needed to be stocked
• Making, rolling and baking cinnamon rolls
• Supports and adheres to store policies and procedures
Babysitter Oct – Nov 2009
Markham, ON
• Providing care and attending to the needs of a 2 year old boy
• Implementing parent –defined rules and plans for the child
• Feeding the child and making him sleep on time
• Engage the child in basic learning activities and games
Babysitter 2006 – 2007
Toronto, ON
• Ensuring the safety and security of the child from school to home
• Providing care for the child and attending to her personal needs
• Feeding the child on time and ensure the child take her meals on time
• Plan recreational activities with the children
• Identifies issues of the child and reports them to the parents in a timely manner
Helper, Convenience Store 2003 – 2005
Philippines
• Processes sales quickly and courteously
• Provide customer service
• Make a daily inventory of sales and stocks
• Maintains book of accounts and report daily sales
• Account for daily loans and payments made by customer
EDUCATION
George Brown College Casa Loma Campus 2010 – Present
Toronto, ON
Medical Office Administration
Independent Learning Centre 2009 – 2010
Toronto, ON
Ontario Secondary School Diploma
St. Joseph Morrow Park 2006 – 2009
Toronto, ON
Grade 12
Nueva Vizcaya General Comprehensive High School 2003 – 2006
Philippines
Third Year High School
VOLUNTEER EXPERIENCE
Event Volunteer February 2010
George Brown Casa Loma Campus, Toronto
• Distribute flyers to students around the campus
• Promote the upcoming Job Fair Event
• Set up Job Fair table
Member, Registration Committee July 2009
NVGCHS Reunion in Toronto
Crown Plaza Toronto Airport
• Prepare list of registered alumni and checked attendees
• Collect registration fees submitted to finance committee
• Distribute souvenir programs, loot bags, t-shirts and other items
• Provide hospitality service ensuring attendees are properly seated
• Refer registration issues to committee chairman for appropriate resolution
Office Support, North York General Hospital 2008 – 2009
Toronto, ON
• Verify donor’s contribution and update donor’s file
• Count money and place it in the security box
• Organize office files and place in the file box
Member, Toronto Environmental Volunteers (TEVs) 2006 – 2009
Toronto, ON
• Distribute brochures and information flyers
• Attend TEV trainings on environmental and city development issues
• Manage TEV display table on Environment Days and tent at Canadian National Exhibition place
• Explain the various environmental management programs of the City of Toronto
REFERENCES
Available upon request