GHISLAINE MICHAUD / ( BILINGUAL)
EMPLOYMENT:
04/01/10-06/11/10 U.S. CENSUS BUREAU
Field Operations Office Clerk
Telephone Interviews (Translator & Interpreter)
Prepared & processed materials for field Staff
Provided clerical and Administrative support to field Staff
Performed quality control of materials from field.
01/01/01- 07/02/08 JUVENILE COURT/MAXIMUS CHILD SUPPORT
Case worker-Intake/Establishment Unit-Enforcement Unit
File Petitions (Set Support-Parentage-Contempt-Modifications)
Clerical: Make files, correspondence, Customer service, Appointments, interviews, Agree Orders, etc.
2000 JUVENILE COURT-CHILD SUPPORT DIVISION-HAMILTON COUNTY
Child processor, interview clients, files petitions to Modify,
Set Support, Parentage, DNA, clerical jobs etc.
1998-2000 HARRISON DIRECT INC- CHATTANOOGA
Sell educational material to International clients
In USA, Puerto Rico and Canada
Handle all customers concerns
Prepare productivity report, etc.
1998 OLSTEN STAFFING SERVICE, Chattanooga, TN
McKee Food Corporation/ Environmental Service Dept
Brach & Brocks CO/Production Floater
1997-1998 SOUTHERN COLLEGE, Collegedale, TN
Campus Kitchen/Food Preparation
1996-1997 TORREON DE PAREDES WINERY, Santiago-CHILE
Bilingual Executive Secretary
Sold Fine wines in Europe and USA
Managed all parts of the export business
Handled all of the General Management /Owner & C.F.Os Administrative duties.
1995 TOURISM TOUREL TRAVEL AGENCY, Santiago-CHILE
Bilingual Executive Secretary
Arranged Tours/group outings
Administrated office.
1998-1990 TELEVISION REPRESENTATION, Santiago - CHILE
Bilingual Executive Secretary/Interpreter/translator
Translated major motion picture into Spanish for all of S.A
Assisted General Manager with all secretarial duties
SKILLS: BILINGUAL SPANISH-ENGLISH
Computer Skills,
Microsoft Word
Internet Explorer,
Excel,
Outlook
Scan, Photocopy, Printer, Internet, Clerical
Administrative, Customer Service
TENNESSEE CHILD SUPPORT SYSTEM (TCSES)
DATA ENTRY 6,500 KEY STROKES
EDUCATION:
1980-1983 ESUCOMEX INSTITUTE (Commercial Institute) CHILE
EXECUTIVE BILINGUAL SECRETARY
Ladies High School #.8 CHILE (completed)
Middle School CHILE (completed)
Elementary School (CHILE) (completed)
2008-2009 New Horizons Learning Center
COURSE MEDICAL BILLING & CODING
2009 ICD-9-CM (Basic Knowledge)
CPT 2009 (Basic Knowledge)
Computerized Medical Office Procedures
Exploring Medical Terminology
Step-by-Step- Medical Coding
TN CCR&R -Responsive Care giving for Infants & Toddlers
-We have a Problem: Programs, Families and Challenging
Behaviors.
-Sound, Sounds Everywhere
- Who, What, When, Where, & Why of Development Standards.
- Creating Interest Centers in a Preschool Classroom
- CPR & FIRST AID