Personal Profile
Able to use own initiative, confident and empathetic, I can show understanding in differing situations through experience gained through my work-history and education. A practical and effective problem solver, I strive to be flexible and adaptable at all times. I am an effective, confident communicator at all levels regardless of situation.
Key Skills
A flexible, level headed team player
Physically fit with high stamina levels
Enthusiastic with excellent communication and interpersonal skills.
Tolerant, friendly, approachable personality
Conscientious, hardworking , responsible attitude with a good sense of fun
EMPLOYMENT HISTORY:
Recent Placement: Student Early Years Worker, Holy Cross Nursery Class, Croy, Cumbernauld
Dates: 2009-2010
· I worked alongside the Nursery team during my placement as part of my HNC. This involved monitoring and understanding children's physical, intellectual and emotional development .Planning and organising activities, outdoor games and trips which developed the childrens experience of sciences ,health and wellbeing , literacy , language and numeracy . Encouraging creative skills in art, music and dance. Assisting the children to read and promoting use and skills with computers. Communicating with the children, their parents/ guardians, colleagues, lecturers ensuring children were happily and confidently progressing within the nursery environment. Encouraging children to learn, develop and to understand their part in the community.
Present Position: Receptionist, Indigo Sun Tanning Salon, South Muirhead Rd, Cumbernauld
Dates: April 2006 to present
· Overall control of the day to day running of the shop when on shift
o Dealing with customer enquiries and queries
o Remaining calm and confident at all times- especially when the shop is busy
o Opening the shop
o Ensuring the shop remains clean and tidy
o Responsibility for the cash flow
o Promoting our products
o Lock up and cash deposit
Position: Receptionist Scot Truck, 16 James Street Bellshill,.
Dates: July 2008 July 2009
· I worked as receptionist prior to starting college.
o Switchboard operation in a busy , fast moving environment
o Direct call transfer/ Call announcements to Senior Management Team
o Photocopying / laminating / filing / typing
o Invoicing and accounts assistance
Position: Temporary Receptionist Gist Ltd. 22 Lenziemill Road, Cumbernauld, Glasgow G67 2XN.
Dates: Nov 2006-Jan2007
· I worked as receptionist to add bolster to the existing administration team. At this time I was only employed part-time in the tanning salon so combined this with full time hours in Gist.
o Worked with Customer Service Team e.g. Pro-active calls to customer with information
o Switchboard duties
o Prepared mail and supplier invoices
o General office duties e.g. Photocopying / laminating / filing / typing