Resume
Rebekah Farmer
Employment: Gulf Coast Jewish Family Services September, 2006-June, 2010
Case Manager Specialist, Mulberry, Child Protective Services.
Certified Case Manager Specialist.
Lead my team when the Team Leader was unavailable.
Trained in Family Centered Practice.
Able to help clients identify barriers to their own success.
Knowledgeable.
Expert in prioritization and planning.
Able to communicate honestly and openly with clients and coworkers while de-escalating tensions.
Recognized as a “Super-Engager.”
Able to operate with empathy for and maintain positive relationship with the client.
Believe in follow-through and follow-up.
Excellent listening skills.
Able to make and follow through on difficult decisions.
Maintained a positive attitude.
Able to balance a large workload.
Maintained records of case activities.
Created a system for tracking and documenting monthly client drug screens.
Wrote court documents and attended court hearings.
Tracked the progress of the adoptions unit.
Heartland for Children June, 2006-August, 2006
Trainee
Walt Disney World May, 2004-June, 2006
Duty Manager, All Star Resorts
Managed three resorts.
Handled emergency and customer service situations as they arose during my shift.
Built strong, effective relationships with and between Cast Members.
Trained and evaluated Cast.
Improved Guest service by training 2nd and 3rd shift housekeepers and custodians in “Disney Special Touches.”
Trained front desk Cast in creating more effective work orders for the automated dispatching service.
Managed performance of Cast Members and outside vendors.
Recognized for attention to cleanliness and appearance of resorts.
Arizona Cactus Pine Girl Scout Council Summer, 2003
Unit Leader
Responsible for up to 5 counselors and up to 35 campers every week.
Trained and evaluated counselors.
Made schedules.
Taught outdoor skills to the children, both one-on-one and in presentations.
Maintained high “camp spirit.”
Agnes Scott College 2002-2004
President’s Office, Student Assistant
Wrote and edited communications for the President and other staff.
Created a filing system.
Created and ran a self-supervised calling program to update alumnae records.
General clerical work.
Hillsborough Community College 1999-2001
Advanced Tutor
Taught English reading, writing, and speaking skills to children and adults, native and non-native speakers.
Wrote and published Study Guide and Sample Test of Grammar and Sentence Skills for the College Placement Test.
Wrote and edited communications for the Tutorial and Writing Center and for the supervisor.
Created a filing system.
Education: Agnes Scott College May, 2004
Bachelor of Arts in Sociology and Anthropology.
Studied abroad in Brazil.
Graduated with Honors.
Academic Scholarships.
Hillsborough Community College December, 2000
Associate in Arts in Liberal Arts.
Studied abroad in France.
Graduated with Honors.
Academic Scholarships.
Volunteer: Lakeland Youth Alliance 2008-Present
Volunteer
Write and edit communications for the organization.
Supervise youth during meetings and activities.
Maintain a mentoring relationship with the youth.
Rainbow Promise Choir 2006-2009
Practiced and performed weekly.
Lead choir in director’s absence.
Refugee Family Services 2002-2004
One-to-one Tutor
Built mentoring relationships with at-risk children.
Modeled positive life skills for children living in crisis.
Taught refugee children to read, write, and speak English.
Helped children with their homework.
Equality Florida Summer, 2000
Planned a street fair, coordinating businesses, community organizations, public officials, and police.
Wrote and edited communications for the organization.
Created a filing system.
Skills: Language
Spanish and Portuguese.
Excellent English writer and speaker, able to make oral presentations.
Computer
Word, Excel, PowerPoint.
Macintosh and PC.
Type 75 wpm with 90% accuracy.
Case Manager Specialist, Mulberry, Child Protective Services.
Certified Case Manager Specialist.
Lead my team when the Team Leader was unavailable.
Trained in Family Centered Practice.
Able to help clients identify barriers to their own success.
Knowledgeable.
Expert in prioritization and planning.
Able to communicate honestly and openly with clients and coworkers while de-escalating tensions.
Recognized as a “Super-Engager.”
Able to operate with empathy for and maintain positive relationship with the client.
Believe in follow-through and follow-up.
Excellent listening skills.
Able to make and follow through on difficult decisions.
Maintained a positive attitude.
Able to balance a large workload.
Maintained records of case activities.
Created a system for tracking and documenting monthly client drug screens.
Wrote court documents and attended court hearings.
Tracked the progress of the adoptions unit.
Heartland for Children June, 2006-August, 2006
Trainee
Walt Disney World May, 2004-June, 2006
Duty Manager, All Star Resorts
Managed three resorts.
Handled emergency and customer service situations as they arose during my shift.
Built strong, effective relationships with and between Cast Members.
Trained and evaluated Cast.
Improved Guest service by training 2nd and 3rd shift housekeepers and custodians in “Disney Special Touches.”
Trained front desk Cast in creating more effective work orders for the automated dispatching service.
Managed performance of Cast Members and outside vendors.
Recognized for attention to cleanliness and appearance of resorts.
Arizona Cactus Pine Girl Scout Council Summer, 2003
Unit Leader
Responsible for up to 5 counselors and up to 35 campers every week.
Trained and evaluated counselors.
Made schedules.
Taught outdoor skills to the children, both one-on-one and in presentations.
Maintained high “camp spirit.”
Agnes Scott College 2002-2004
President’s Office, Student Assistant
Wrote and edited communications for the President and other staff.
Created a filing system.
Created and ran a self-supervised calling program to update alumnae records.
General clerical work.
Hillsborough Community College 1999-2001
Advanced Tutor
Taught English reading, writing, and speaking skills to children and adults, native and non-native speakers.
Wrote and published Study Guide and Sample Test of Grammar and Sentence Skills for the College Placement Test.
Wrote and edited communications for the Tutorial and Writing Center and for the supervisor.
Created a filing system.
Education: Agnes Scott College May, 2004
Bachelor of Arts in Sociology and Anthropology.
Studied abroad in Brazil.
Graduated with Honors.
Academic Scholarships.
Hillsborough Community College December, 2000
Associate in Arts in Liberal Arts.
Studied abroad in France.
Graduated with Honors.
Academic Scholarships.
Volunteer: Lakeland Youth Alliance 2008-Present
Volunteer
Write and edit communications for the organization.
Supervise youth during meetings and activities.
Maintain a mentoring relationship with the youth.
Rainbow Promise Choir 2006-2009
Practiced and performed weekly.
Lead choir in director’s absence.
Refugee Family Services 2002-2004
One-to-one Tutor
Built mentoring relationships with at-risk children.
Modeled positive life skills for children living in crisis.
Taught refugee children to read, write, and speak English.
Helped children with their homework.
Equality Florida Summer, 2000
Planned a street fair, coordinating businesses, community organizations, public officials, and police.
Wrote and edited communications for the organization.
Created a filing system.
Skills: Language
Spanish and Portuguese.
Excellent English writer and speaker, able to make oral presentations.
Computer
Word, Excel, PowerPoint.
Macintosh and PC.
Type 75 wpm with 90% accuracy.